Privacy Policy

Voyage Connect LLP

Effective Date: 27th Jan, 2026

Last Updated: 27th Jan, 2026

This Privacy Policy describes how Voyage Connect LLP (“Voyage Connect”, “we”, “us”, “our”) collects, uses, stores, shares, and protects personal information of users (“you”, “your”) who access our website https://voyageconnect.in, mobile platforms, payment systems, or use our travel services.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. APPLICABILITY

This Privacy Policy applies to:

• Domestic and international users
• Website visitors and registered users
• Customers booking flights, hotels, farm stays, or other travel services
• Payments processed online or offline

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect:

• Full name
• Contact details (email address, phone number)
• Date of birth
• Government-issued ID details (passport, Aadhaar, PAN – where required)
• Travel details (itinerary, booking references)
• Emergency contact details (if provided)

2.2 Payment Information

• Transaction reference numbers
• Payment status

⚠ We do NOT store credit/debit card numbers, CVV, or net-banking credentials.

Payments are processed securely via third-party payment gateways.

2.3 Technical & Usage Data

• IP address
• Browser type
• Device information
• Cookies and session data
• Website usage analytics

3. PURPOSE OF DATA COLLECTION

We collect and use your data for:

• Processing flight, hotel, and farm stay bookings
• Ticket issuance and reservation confirmations
• Customer support and communication
• Compliance with airline, hotel, and regulatory requirements
• Fraud detection and payment verification
• Legal, tax, and accounting compliance
• Improving website performance and user experience

4. SHARING OF INFORMATION

Your information may be shared only when necessary, with:

• Airlines (for ticket issuance and compliance)
• Hotels, farm stays, and accommodation providers
• Payment gateway providers
• Government authorities or regulators (when legally required)
• Technology service providers supporting our systems

We do not sell or rent your personal data to third parties.

5. INTERNATIONAL DATA TRANSFERS

For international travel bookings, your personal data may be transferred outside India to airlines, hotels, or service providers located in other countries. Such transfers are carried out strictly for booking fulfillment and in accordance with applicable data protection laws.

6. COOKIES & TRACKING TECHNOLOGIES

We use cookies to:

• Maintain user sessions
• Improve website functionality
• Analyze traffic and usage patterns

You may control cookies through your browser settings. Disabling cookies may affect site functionality.

7. DATA RETENTION

We retain personal data only for as long as necessary to:

• Fulfill booking and contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Data is securely deleted or anonymized when no longer required.

8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect personal data against:

• Unauthorized access
• Loss
• Misuse
• Alteration
• Disclosure

However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted over the internet.

9. USER RIGHTS

You may:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of data (subject to legal obligations)
• Withdraw consent where applicable

Requests can be made by emailing support@voyageconnect.in.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites. Voyage Connect LLP is not responsible for the privacy practices or content of such external websites.

11. CHILDREN’S PRIVACY

Our services are not directed at children under 18 years of age. We do not knowingly collect personal data from minors.

12. LEGAL COMPLIANCE

This Privacy Policy is governed by:

• Information Technology Act, 2000
• IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Applicable Indian laws and regulations

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Revised versions will be posted on our website with an updated effective date.

14. CONTACT & GRIEVANCE REDRESSAL

For privacy-related concerns, data requests, or complaints:

Email: support@voyageconnect.in

Company: Voyage Connect LLP

Location: Hyderabad, Telangana, India